Terms of service

Last Updated: June 2026

Welcome to Aurex. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. General Information

This website is operated by Aurex. Throughout the site, the terms "we", "us", and "our" refer to Aurex.

By using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding contracts.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing errors.
  • Modify or discontinue products without notice.
  • Refuse or cancel orders where necessary.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud.
  • Incorrect pricing or product information.
  • Product availability issues.

If payment has already been processed, any cancelled order will be refunded.

5. Payment

We accept secure payment methods available at checkout.

By providing payment information, you represent that you are authorized to use the selected payment method.

6. Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed.

Aurex is not responsible for delays caused by:

  • Couriers
  • Customs procedures
  • Weather conditions
  • Other circumstances beyond our control

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request a return within 30 days of delivery, subject to the conditions outlined in that policy.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of Aurex or its licensors and may not be copied, reproduced, or distributed without permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Transmit malicious software or harmful code.
  • Interfere with the security or functionality of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Aurex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes any rights that consumers may have under applicable consumer protection laws.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective upon publication on this website.

13. Contact Information

Aurex

Address:
15 Jade Place
Huddersfield
England HD2 1BE
United Kingdom

Phone:
+44 7974 885 747

Email:
support@aurex.co.uk


This page outlines the rules and guidelines for using your website, placing orders, and using your services.